Text Message Scam Alert: Be Aware and Be Safe

Date June 10, 2014

Automated texts are being broadcast that warn consumers to call certain numbers to reactivate their payment (debit/check) cards. Details are below:

  • A recent text example: “Federal Credit Union ALERT: Your CheckCard has been temporarily LOCKED. Please call Card Services line (407) 574-2992”.
  • Text messages do not reference a particular issuing brand but they may vaguely refer to a credit union or bank.
  • Additional originating text numbers for this recent scam include: 786-300-2335 and 971-208-9936.
  • Text messages may also originate from Jamaican area code 876 which is easily confused by consumers with a toll free number.


  • Never call or text a potentially fraudulent number. Law enforcement and local communication companies may be in the middle of an investigation that will be compromised if the fraudsters become suspicious.
  • Be aware that a series of numbers are often involved in telephony scams. This scam may not be entirely limited to the number(s) referenced above.

DO NOT RESPOND to these fraudulent messages. These are scams attempting to steal your personal information. Matadors Community Credit Union will NEVER contact you via email, text, or phone asking for confidential or sensitive information. Remember never give out your sensitive information to people who contact you.

Contact us immediately at 818.993.6328 if you responded to a fraudulent message and have given out any information.

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